Privacy Policy

Effective Date: October 18, 2024

Kisma Productions, LLC & Illumination Academy™ ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of kismaawake.com and illuminationacademy.net, including any content, functionality and services offered on or through kismaawake.com and illuminationacademy.net (the "Website"), whether as a guest or a registered user.

Types of Personal Information We Collect

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.The personal information we collect includes:

Name
Email address
Phone number
Billing and shipping addresses
Payment information
IP address and device information
Cookies and tracking technologies used

We collect this information when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, enter information on our site, or provide us with feedback on our products or services.

How We Collect Personal Information

We use the following methods to collect personal information:

Registration forms
Newsletter sign-ups
Product purchases
Voluntary customer surveys
Quizzes and assessments
Contact forms and opt-in boxes
Search queries
Comments and feedback
Email and link clicks
Cookies and tracking technologies

Use of Personal Information

We use the information we collect about you to:

Process your orders and send transactional emails
Send you newsletters and promotional emails
Deliver purchased digital products
Personalize your repeat visits to our Website
Improve our Website and offerings
Provide customer support
Conduct research and analysis
Comply with legal obligations

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
Where we need to comply with a legal obligation

Sharing of Personal Information

We share your personal information with:

Service providers and vendors who perform services on our behalf
Payment processors and financial gateways to process payments
Law enforcement or government agencies, when required by law
Cookie information may be shared with third-party advertisers

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce or apply our terms of use and other agreements, including for billing and collection purposes
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others

A2P Compliance and SMS Messaging

Illumination Academy is committed to ensuring full compliance with all legal requirements for A2P 10DLC messaging. Illumination Academy is registered with The Campaign Registry and has completed the brand and campaign vetting process as required by mobile carriers.

Consent: We obtain express written consent from all customers before sending any SMS messages. Consent is obtained via our sign-up forms. By providing your phone number and agreeing to these terms, you authorize Illumination Academy to send you SMS messages for customer care and support, delivery of purchased products, and appointment/event reminders that you have opted in to receive.

Opt-Out: You can opt out of receiving SMS messages at any time by replying 'STOP' to any of our messages. Opt-out requests will be honored immediately.

Privacy: We take your privacy seriously and will never share your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. View our full Privacy Policy at https://www.illuminationacademy.net/pages/privacy-policy

Illumination Academy does not knowingly send SMS messages to or collect data from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at [email protected].

Data Retention

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation with respect to our relationship with you.

Your Rights

You have the right to:

Request access to your personal information
Request correction of your personal information
Request erasure of your personal information
Object to processing of your personal information
Request restriction of processing your personal information
Request transfer of your personal information
Withdraw your consent

If you wish to exercise any of the rights set out above, please contact us at [email protected]. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Third-Party Websites

Our Website may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].